Operations Manager - International Centre for Counter-Terrorism
The International Centre for Counter-Terrorism - The Hague (ICCT) is an independent knowledge centre that focuses on evidence-based information creation, collation and dissemination pertaining to all matters regarding counter-terrorism and the countering or preventing of violent extremism, with a special focus on rule of law and human rights. This includes such domains as de- and counter-radicalisation, foreign terrorist fighters, rehabilitation and reintegration of violent extremist offenders, the role of civil society actors and victims in countering violent extremism, and effective rule of law based approaches to investigation and prosecution of (suspected) terrorists.
ICCT is supported by a unique partnership comprising three renowned institutions based in The Hague: the T.M.C. Asser Institute, the Netherlands Institute of International Relations 'Clingendael' and the Institute of Security and Global Affairs, Leiden University.
ICCT has a vacancy for an
to help consolidate and expand the Centre as an international centre of excellence, for 24 hours per week. The Operations Manager is responsible for the (further) development and execution of the operational management of ICCT. Together with the ICCT Director, she or he will form the management team and as such, the Operational Manager adds to the strategic management from the operational point of view, and oversees the work of part of the staff. Focus of the Operational Manager is on matters regarding finance, information, organisation, administration, communication, personnel and location. ICCT is preferably looking for an Operational Manager who can also take part in ICCTs projects for part of his or her time, and thus has affinity with and/or knowledge of ICCTs subject matter.
Relevant tasks are:
1. (Further) develops and shapes ICCT's operational management and is responsible for its execution by:
- Developing, defining and executing the framework needed to optimally give shape and content to the operational management of ICCT
- Executing operational policy and management, analyzing, evaluating that execution, proposing improvements
- Discussing ICCT’s financial and operational processes and governance with both internal and external stakeholders
- Developing standards and norms, conditions and quality demands for the operational management of ICCT
- Drafting and exploiting progress- and accountability reports about ICCT’s finance, operations and governance
- Following and learning from the dynamics and new insights on operational management, both within ICCT and outside it, and advising the Director and the board of matters relevant for, or of influence on, the functioning of ICCT as a whole.
- Secretary of the ICCT board (consisting of directors of founding organisations and ICCT director as adviser).
2. As part of ICCT's management team, the operational manager adds to the strategic course by:
- Contributing to the development of an adequate and coherent strategic policy for ICCT and advising about the course, goals and main tasks.
- Translating ICCT’s strategy into financial plans, governance structures, goals and operations.
- Drafting, adjusting and evaluating (multi-annual and annual) plans and financial plans for ICCT.
- Drafting annual reports and other accountability reports (financial and otherwise) for ICCT.
- Making propositions to improve the design and organisation of ICCT and its operations.
- Managing stakeholder relations for ICCT regarding finances and operations, and with other organisations/people who could become ICCT’s stakeholders.
3. Support and monitor the activities of the management and board:
- Supporting the Director during internal or external meetings regarding management or operations.
- Preparing the meetings of the ICCT board (directors level), gathering and drafting the agenda, documents for the agenda and background information, drafting notes, discussion papers, reports and advice and minutes.
4. Supervises (part of) ICCT's staff
5. Takes part in ICCT projects.
Qualifications and experience
- Academic level and degree;
- Multiple years of experience in a similar role, preferably in a knowledge-intensive business;
- Project and programme management experience and knowledge;
- Excellent command of English and preferably Dutch.
Knowledge and capabilities:
- Broad knowledge of and experience in operational management;
- Expertise in the drafting, presenting, explaining and defending of and negotiating about financial plans and reports;
- Knowledge of financial and P&C processes;
- Excellent interpersonal, communications and writing skills;
- Expertise in management;
- Networking and representational skills;
- Experience with preparing high-level strategic meetings;
- Creative mind, pro-active and not risk averse;
- Interest in and preferably knowledge of the field of (counter)terrorism and/or countering and preventing violent extremism.
- Decision making;
- Cost consciousness;
- Politically sensitive.
The candidate must be willing to work flexible working hours and to participate in ICCT evening events and travel abroad.
The contract is initially valid for a period of one year with the option on renewal. The salary depends on the level of education and working experience, guideline is scale 12 BBRA based on a 36 hours working week; 8% holiday pay and 8,3% end of year benefit.
Interested candidates eligible to live and work in the Netherlands are requested to submit their curriculum vitae and motivation letter in English via the ‘Apply-now’ button at the top of this vacancy. Deadline for response is Wednesday 19 December 2018.