Faces of Clingendael: Pascalle Nijhuis
In this series, we have introduced you to some of our researchers and trainers. But who are the staff members working hard behind the scenes to support them? We offer you a peek behind the scenes in our series Faces of Clingendael. Today with Pascalle Nijhuis.
"No day is the same, so it is important that you are flexible. You get to meet people from all sorts of cultures, so delve in and make a difference!"
What is your role?
As the first point of contact at the Institute, I handle reception duties, such as guiding visitors and directing inquiries to the appropriate departments—but I also take care of catering arrangements and logistical planning for events.
Additionally, I’m part of both Clingendael’s Works Council, as well as the social events committee. It’s nice to be able to make a difference for Clingendael through the council, while also organising fun activities for colleagues with the committee!
What motivates you to do this job?
Hospitality has always been a top priority for me. Coming from a family in the catering industry, I’ve learned that the key is to ensure that guests and visitors are well cared for, even if some things don’t go as planned.
I really enjoy the organising and planning aspect of it. I like to adhere to a tight schedule, which is especially important at this organisation when hosting important guests.
What event has stuck with you?
The day before the NATO Summit, we hosted the Clingendael Thought Leaders dinner at the Huys, attended by hundred high-level guests. While I have been part of the events team for a couple of years, this was the first time I carried full responsibility for managing the catering of the event. As I’m currently pursuing a qualification to become a certified event manager, it was a special opportunity to put my skills to the test.
What are your interests outside of work?
I am a volunteer at the Leontienhuis, a drop-in centre for people with an eating disorder, as well as their loved ones. I’m an experienced parent who helps other parents and siblings, as well as assisting with their fundraising. As this charity is largely dependent on donations, I try to raise around €200.000 every year through events like sports contests and hiking tours.
The founder of the organisation helped my own family get back on track a few years ago, for which I’m incredibly grateful. I really appreciated a listening ear from someone who actually understands what you are dealing with, which is why I signed up as a volunteer to help do the same for others.
I also like meeting up with friends, shopping, and wearing nice clothes!
What advice would you give to people aspiring to work in your field?
Within hospitality, there are a couple of different directions to choose from; receptionist, host(ess), facility employee, event manager, etc. Think carefully about which direction (or combination of roles) best suits you.
No day is the same, so it is important that you are flexible. As you are the face of the company and therefore the first impression of visitors, it’s important to remain in a good mood. You get to meet people from all sorts of cultures, so delve in and make a difference!
In short: be social, communicative, creative and stress-resistant, and then this will be the best job in the world!
Discover more stories in our Faces of Clingendael series.
