'Public diplomacy' by Jan Melissen, in: Andrew F. Cooper, Jorge Heine, and Ramesh Thakur (eds.): The Oxford handbook of modern diplomacy, Oxford, Oxford University Press, 28 March 2013, 436-452
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'Public diplomacy' by Jan Melissen, in: Andrew F. Cooper, Jorge Heine, and Ramesh Thakur (eds.): The Oxford handbook of modern diplomacy, Oxford, Oxford University Press, 28 March 2013, 436-452